Product
The growth OS your facility has been missing.
AmuseTrack is built exclusively for family entertainment centers. It sits on top of how you already operate — POS truth first — then runs the capture, conversation, booking follow-through, and return visits that fill calendars.
Built for FECs
Built for the business of fun
Generic CRMs don’t understand party packages, lane holds, visit cadence, or why a “quiet Tuesday” offer should go to last-month arcade spenders — not your entire list. AmuseTrack is engineered for FECs, arcades, trampoline parks, and multi-attraction entertainment venues.
Party-aware
Pipelines and follow-ups designed around birthday and group revenue.
Visit cadence
Segments that respect recency, frequency, and spend — not static lists.
Floor-ready
Workflows your front desk and party coordinator can actually run.
Profiles
Guest profiles that mean something
Every guest record is meant to carry context: visits, spend signals, party interest, and conversation history across channels. Your team shouldn’t dig through tools to answer “who is this family?”
- Unified profiles for marketing and follow-up
- Segmentation by behavior, visit patterns, and party affinity
- Timeline of messages and key actions in one place
Pipelines
Pipelines for parties and group revenue
Birthday and group inquiries are your profit center. AmuseTrack gives you a visible pipeline so leads don’t die in a shared inbox or a sticky note at the front desk.
- Stages from inquiry → quoted → booked → completed
- Tasking and follow-up reminders for coordinators
- Clear ownership so “someone will get back to them” becomes “already did”
Automation
Automation without losing the plot
Automate the journeys that should never depend on memory: inquiry recovery, birthday timing, post-visit nudges, and lapsed-guest win-backs. Keep humans in the loop for edge cases and VIP moments.
Talk through fit →Messaging
Multi-channel messaging
Reach families on SMS, email, WhatsApp, and Meta — with a design goal of one conversation context per guest, not four disconnected tools.
SMS & email
High-open SMS for time-sensitive offers and email for packages, stories, and seasonal campaigns — coordinated inside AmuseTrack.
WhatsApp & Meta
Two-way messaging where parents already are, tied back to the same guest journey as your other channels.
Ads & acquisition
Facebook & Google in the same system of record
Lead gen and measurement shouldn’t live in a silo. AmuseTrack is positioned for Facebook and Google connections so acquisition, follow-up, and guest data reinforce each other.
Meta
Capture party interest and continue conversations without losing leads in a page inbox your Saturday crew never opens.
Turn “birthday party near me” clicks into followed-up inquiries — not orphan form fills.
AI
AI assistance, operator control
AI helps draft, suggest, and accelerate. Your team approves. Every serious send should be explainable: who, why, which segment, which offer.
Draft
Party and win-back copy ready for human review.
Suggest
Segments and next actions grounded in facility behavior.
Approve
Visibility before send — no black-box blast.
Included
What you get with AmuseTrack
- Facility-oriented data growth layer for FECs
- CRM + pipelines for parties and leads
- Automated journeys for capture, convert, and return
- SMS, email, WhatsApp, and Meta messaging posture
- Facebook & Google integration paths
- White-glove onboarding and priority support
- Transparent pricing from $897/month
Ready to see it on your facility’s data?
A focused demo. Honest fit conversation. No invented case studies.