Effective Date: August 24, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the AmuseTrack website, software platform, products, subscriptions, communications, and related services provided by AmuseTrack LLC (“AmuseTrack,” “we,” “us,” or “our”).
By accessing our website, creating an account, purchasing or subscribing to an AmuseTrack service, or otherwise using our services, you agree to these Terms and our Privacy Policy.
If you are accepting these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not use the AmuseTrack services.
AmuseTrack provides customer relationship management, marketing automation, communications, artificial intelligence, analytics, sales, customer engagement, and other technology and business services.
AmuseTrack is primarily intended for business use.
Features available to a particular customer may depend upon the customer’s subscription, configuration, integrations, third-party services, and other factors.
We may add, modify, improve, replace, or discontinue features from time to time.
You must be at least 18 years old and legally capable of entering into a binding agreement to create an AmuseTrack account.
You agree to provide accurate, current, and complete account information and to keep that information updated.
You are responsible for:
Maintaining the confidentiality of your account credentials;
Controlling access to your account;
Activities performed through your account;
Configuring your account and services appropriately;
Ensuring authorized users comply with these Terms; and
Promptly notifying AmuseTrack of suspected unauthorized access.
You may not share credentials in a manner that circumvents account or subscription limitations.
AmuseTrack provides tools that customers may configure and use to communicate with their own customers, prospects, employees, and other individuals.
You are responsible for your use of those tools.
You represent and warrant that you will obtain all permissions, notices, authorizations, and consents required by applicable law before collecting, uploading, importing, processing, calling, emailing, or sending text messages to an individual through AmuseTrack.
This includes, where applicable, compliance with laws and requirements relating to:
Telephone and text message marketing;
Email marketing;
Consumer privacy;
Data protection;
Advertising;
Call recording;
Artificial intelligence;
Automated or prerecorded communications; and
Do-not-call requirements.
AmuseTrack’s technology does not independently establish that you have the legal right to contact a particular person.
You are responsible for determining whether your communications are lawful.
Customers may upload, import, synchronize, create, or otherwise process data through AmuseTrack.
As between AmuseTrack and the customer, customers retain their applicable ownership rights in their customer data.
You authorize AmuseTrack and its service providers to host, transmit, process, reproduce, and otherwise use customer data as reasonably necessary to:
Provide the services;
Operate requested integrations;
Process communications;
Provide support;
Protect the security and integrity of the services;
Prevent fraud or abuse;
Comply with applicable law; and
Perform other functions authorized by you.
You represent that you have sufficient rights and permissions to provide customer data to AmuseTrack for these purposes.
Our handling of personal information is further described in our Privacy Policy.
Certain AmuseTrack services require a paid subscription.
Pricing, billing frequency, included features, usage allowances, onboarding charges, communication charges, artificial intelligence usage, telephone charges, add-ons, and other applicable fees will be disclosed when you purchase or subscribe to the applicable service.
Unless otherwise stated in your order, service agreement, or subscription terms, subscriptions automatically renew for successive billing periods until canceled.
You authorize AmuseTrack and its payment processor to charge your selected payment method for all applicable fees, taxes, usage charges, and other amounts due.
You are responsible for maintaining a valid payment method.
AmuseTrack uses Stripe for certain payment processing and billing services.
When you provide payment information, your payment information may be transmitted directly to and processed by Stripe.
Your use of Stripe-supported payment functionality may also be subject to applicable Stripe terms, policies, and requirements.
AmuseTrack does not control Stripe’s independent services and is not responsible for interruptions or actions caused solely by Stripe.
You authorize AmuseTrack and Stripe, as applicable, to process payments associated with your purchases, subscriptions, usage charges, renewals, and other amounts you authorize.
You agree to provide accurate billing information and promptly update your payment information when necessary.
If you purchase an automatically renewing subscription, your subscription will continue to renew at the applicable interval until canceled in accordance with the applicable subscription or service agreement.
By purchasing an automatically renewing subscription, you authorize recurring charges to your payment method.
AmuseTrack may retry failed payments and may suspend or restrict services if payment cannot be successfully collected.
Prices may not include applicable sales, use, excise, value-added, or similar taxes unless expressly stated.
You are responsible for taxes associated with your purchase or use of the services, excluding taxes based on AmuseTrack’s net income.
Where required, AmuseTrack may calculate and collect applicable taxes.
Customers may request cancellation according to the cancellation procedure associated with their subscription or service agreement.
Unless otherwise required by law or expressly stated in a written agreement:
Cancellation prevents future renewal charges;
Previously paid fees are non-refundable;
Partial billing periods are not prorated; and
Usage-based charges incurred before cancellation remain payable.
AmuseTrack may suspend or terminate an account if we reasonably determine that the customer:
Violated these Terms;
Failed to pay amounts due;
Used the services unlawfully;
Created a security risk;
Engaged in fraud or abuse;
Violated telecommunications or messaging requirements;
Threatened the operation or reputation of the platform; or
Used the services in a manner that could cause AmuseTrack or its service providers to violate applicable law or third-party requirements.
AmuseTrack may send SMS or MMS messages to individuals who have provided the appropriate consent.
Messages may include:
Account notifications;
Customer service communications;
Appointment or consultation reminders;
Service notifications;
Product information;
Requested information;
Promotional communications; and
Other communications for which the recipient has provided appropriate consent.
Message frequency varies.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchase.
You may cancel SMS messages from a particular AmuseTrack messaging program at any time by replying:
STOP
After you send STOP, we may send a final confirmation message confirming that you have been unsubscribed.
You will no longer receive messages from that messaging program unless you subsequently opt in again.
For assistance with SMS messaging, reply:
HELP
You may also contact AmuseTrack using the contact information provided on our website.
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and is outside AmuseTrack’s complete control.
Mobile phone information, SMS opt-in information, and messaging consent will not be sold, rented, shared, or provided to third parties or affiliates for their own marketing or promotional purposes.
Please review the AmuseTrack Privacy Policy for additional information regarding our privacy practices.
AmuseTrack customers may have access to technology that enables them to send SMS or MMS messages or place telephone calls.
Customers using these features are solely responsible for obtaining legally sufficient consent and maintaining appropriate records of consent.
Customers must honor opt-out requests and may not use AmuseTrack to send messages to individuals who have withdrawn consent where consent is required.
Customers agree to comply with applicable federal, state, and local laws and industry requirements, including applicable requirements relating to A2P messaging and telecommunications.
Customers may not use AmuseTrack to:
Send unsolicited or unlawful messages;
Send communications to purchased or improperly obtained contact lists;
Circumvent opt-out requests;
Conceal or misrepresent the identity of a sender;
Engage in deceptive marketing;
Send fraudulent or misleading content;
Harass recipients; or
Circumvent carrier, provider, or platform messaging restrictions.
AmuseTrack may suspend messaging capabilities where reasonably necessary to protect recipients, our platform, telecommunications providers, or AmuseTrack.
Customers using AmuseTrack email services are responsible for ensuring their communications comply with applicable email marketing and anti-spam laws.
Marketing emails should provide appropriate identification and unsubscribe functionality where legally required.
Customers may not intentionally circumvent unsubscribe requests.
AmuseTrack may provide artificial intelligence, automated communication, voice AI, conversational AI, content generation, lead engagement, and similar features.
AI-generated content may contain errors, omissions, inaccuracies, or unexpected results.
Customers are responsible for reviewing and configuring AI systems appropriately for their business and use case.
Customers are responsible for determining whether notice, disclosure, or consent is required when using artificial intelligence, call recording, automated calling, prerecorded communications, or similar technologies.
AmuseTrack does not guarantee that AI-generated information is accurate, complete, or appropriate for every situation.
AI functionality should not be relied upon as a substitute for professional legal, medical, financial, or other regulated professional advice.
AmuseTrack may integrate with or rely upon third-party products and services.
These may include services involving:
Payment processing;
Telecommunications;
Email delivery;
Cloud infrastructure;
Artificial intelligence;
Advertising platforms;
Customer relationship management;
Analytics;
Scheduling;
Point-of-sale systems; and
Other business software.
Third-party services are governed by their respective providers’ terms and policies.
AmuseTrack does not guarantee the continued availability, functionality, compatibility, or performance of third-party services.
A third-party provider may modify or discontinue an integration or service without AmuseTrack’s control.
You may not use AmuseTrack to:
Violate applicable law;
Commit or facilitate fraud;
Infringe intellectual property rights;
Distribute malware or malicious code;
Attempt unauthorized access to systems or accounts;
Interfere with the operation of the platform;
Circumvent security measures;
Engage in abusive or deceptive practices;
Impersonate another person or business;
Collect information unlawfully;
Send unlawful communications;
Facilitate illegal products or services;
Use the services in a manner that creates unreasonable risk to AmuseTrack or another party; or
Assist another person in performing prohibited conduct.
We may investigate suspected violations and take reasonable action to protect our services and users.
The AmuseTrack platform, website, software, branding, designs, interfaces, workflows, documentation, technology, and other materials provided by AmuseTrack are owned by AmuseTrack or its licensors and are protected by applicable intellectual property laws.
Except for the limited right to use the services according to these Terms, no ownership rights are transferred to you.
You may not copy, reproduce, sell, sublicense, reverse engineer, distribute, or commercially exploit AmuseTrack technology except as expressly permitted by law or written agreement.
If you voluntarily provide suggestions, ideas, feature requests, recommendations, or other feedback regarding AmuseTrack, you authorize us to use that feedback without restriction or compensation to you.
This does not grant AmuseTrack ownership of your customer data.
We work to maintain reliable services but cannot guarantee uninterrupted availability.
Services may occasionally be unavailable because of:
Maintenance;
Software updates;
Third-party outages;
Telecommunications failures;
Internet failures;
Security incidents;
Force majeure events; or
Circumstances beyond our reasonable control.
AmuseTrack does not guarantee that every communication, email, SMS message, telephone call, automation, notification, or other transmission will be successfully delivered.
We may offer beta, preview, experimental, or early-access functionality.
Such functionality may change or be discontinued and may contain errors.
Unless otherwise stated, beta and experimental features are provided on an “as available” basis without guarantees regarding continued availability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMUSETRACK AND ITS SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
AMUSETRACK DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTIES THAT MAY OTHERWISE APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
We do not guarantee that:
The services will always be available;
The services will be error-free;
Communications will always be delivered;
Automations will always execute successfully;
AI-generated content will always be accurate;
Third-party integrations will remain available; or
Use of AmuseTrack will produce any particular business, sales, revenue, marketing, or customer retention result.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMUSETRACK AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR BUSINESS OPPORTUNITY ARISING FROM OR RELATING TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMUSETRACK’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER TO AMUSETRACK DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply where prohibited by law.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless AmuseTrack and its members, officers, employees, contractors, affiliates, and agents from claims, damages, liabilities, losses, costs, and reasonable attorneys’ fees arising from or relating to:
Your violation of these Terms;
Your unlawful use of the services;
Your customer data;
Communications sent through your account;
Your failure to obtain legally required consent;
Your violation of privacy, telecommunications, advertising, or consumer protection laws;
Your infringement of another party’s rights; or
Your fraud, misconduct, or negligence.
AmuseTrack provides technology and business tools.
Information generated by or available through AmuseTrack does not constitute legal, tax, accounting, financial, medical, or other professional advice.
You are responsible for obtaining appropriate professional advice regarding your business and compliance obligations.
Your use of AmuseTrack is also subject to our Privacy Policy, which describes how AmuseTrack collects, uses, protects, and discloses personal information.
The Privacy Policy is incorporated into these Terms by reference.
These Terms and disputes arising from them will be governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Before initiating formal legal proceedings, you and AmuseTrack agree to make a reasonable good-faith effort to resolve the dispute informally.
Unless otherwise required by applicable law or agreed to in writing, any legal action arising from these Terms or the AmuseTrack services shall be brought in a court of competent jurisdiction located in the State of New York.
Each party consents to the jurisdiction of those courts.
We may modify these Terms from time to time to reflect changes to our services, business practices, technology, third-party requirements, or applicable law.
When updated, the revised Terms will be posted on our website and the Effective Date will be updated.
Where required by law, we will provide additional notice of material changes.
Continued use of AmuseTrack after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.
Failure by AmuseTrack to enforce any provision of these Terms does not waive our right to enforce that provision or another provision later.
You may not assign or transfer these Terms or your rights under them without AmuseTrack’s prior written consent.
AmuseTrack may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar business transaction.
These Terms, our Privacy Policy, and any applicable order form, subscription agreement, service agreement, or other written agreement between you and AmuseTrack constitute the agreement governing your use of the applicable AmuseTrack services.
If a separately executed written agreement expressly conflicts with these Terms, the separately executed agreement will control to the extent of that conflict.
Questions regarding these Terms & Conditions may be submitted through the contact information or contact form available on the AmuseTrack website.
AmuseTrack LLC
United States
For support, billing, privacy, or legal inquiries, please use the applicable contact information published on our website.